Terms of Service

Please read these Terms of Service carefully before using the website innpizza-eat.click or any services offered by Pizza Inn. By accessing or using our website, placing an order, or otherwise engaging with our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, you must not use our website or services.

1. Acceptance of Terms

These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "Customer," "you," or "your") and Pizza Inn ("Company," "we," "us," or "our"), the operator of the website located at innpizza-eat.click (the "Website"). By accessing, browsing, or using this Website, or by placing an order through any channel we make available, you expressly accept and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference.

If you are using our Website on behalf of a business, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms. In such cases, "you" and "your" will refer to that entity.

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the Website following the posting of any changes constitutes your acceptance of the modified Terms. We encourage you to review these Terms periodically.

You must be at least 18 years of age to use our Website and place orders. By agreeing to these Terms, you represent and warrant that you are at least 18 years old. If you are under the age of 18, you may only use our services with the involvement and consent of a parent or legal guardian.

2. Description of Services

Pizza Inn is a food service business operating in the United States. We offer the following services through our Website and related channels:

• Online Food Ordering: Customers may browse our menu and place orders for food products, including but not limited to pizzas, appetizers, sides, beverages, and desserts, for delivery or in-store pickup.
• Menu Information: We provide detailed information about our food offerings, including ingredient listings, pricing, and nutritional information where available.
• Promotions and Special Offers: We may periodically offer discounts, coupons, loyalty rewards, or other promotional deals through the Website.
• Customer Support: We provide customer service to assist with orders, complaints, inquiries, and general questions via email and other communication channels.
• Account Management: Users may create personal accounts to manage their orders, preferences, and payment information.

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice to you. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of services.

Our services are intended for personal, non-commercial use only unless otherwise expressly agreed upon in writing by Pizza Inn. Commercial use of our Website or services requires prior written authorization from us.

3. User Account Registration

Certain features of our Website may require you to create an account. When you register for an account, you agree to:

• Provide accurate, current, and complete information during the registration process.
• Maintain and promptly update your account information to keep it accurate, current, and complete.
• Maintain the security and confidentiality of your account credentials, including your password.
• Accept responsibility for all activities that occur under your account.
• Notify us immediately of any unauthorized use of your account or any other security breach.

We reserve the right to suspend or terminate your account at any time if we believe your account information is inaccurate, outdated, or if you have violated these Terms. You may not transfer your account to another person without our prior written consent.

4. User Obligations and Prohibited Activities

By using our Website and services, you agree to use them only for lawful purposes and in a manner consistent with these Terms, applicable federal and state laws, and any relevant regulations. You are solely responsible for your conduct and any data, text, information, or other materials that you submit, post, or display on or through our Website.

4.1 General User Obligations

• You agree to provide truthful and accurate information when placing orders, creating accounts, or contacting us.
• You agree to honor all orders placed through our Website and to pay for all products and services ordered.
• You agree to comply with all applicable federal, state, and local laws and regulations.
• You agree to respect the rights and dignity of our staff, other customers, and third parties.

4.2 Prohibited Activities

You are strictly prohibited from engaging in any of the following activities:

• Using the Website for any unlawful, fraudulent, or malicious purpose.
• Impersonating any person or entity, or misrepresenting your affiliation with a person or entity.
• Submitting false, misleading, or fraudulent orders or information.
• Attempting to gain unauthorized access to any portion or feature of the Website, or any other systems or networks connected to the Website.
• Using automated tools, bots, scrapers, or other means to extract data from our Website without our express written permission.
• Transmitting any viruses, worms, malware, or other harmful code through our Website.
• Engaging in any activity that disrupts or interferes with the proper functioning of our Website or servers.
• Attempting to reverse engineer, decompile, or disassemble any portion of our Website.
• Collecting personal information of other users without their consent.
• Using our services for commercial solicitation, spam, or unsolicited communications.
• Posting or transmitting any content that is offensive, defamatory, obscene, harassing, or otherwise objectionable.
• Engaging in any activity that violates the rights of any third party, including intellectual property rights.
• Placing fraudulent or bad-faith orders with the intent to harm our business or employees.

Violation of any of these prohibited activities may result in the immediate termination of your access to our services and may subject you to civil and criminal liability.

5. Ordering, Payment Terms, and Pricing

5.1 Order Placement

When you place an order through our Website, you are making an offer to purchase food products subject to these Terms. We reserve the right to accept or reject any order at our sole discretion. An order is confirmed only when you receive an official order confirmation from us.

We make every effort to ensure that the menu information displayed on our Website is accurate and up to date. However, we do not guarantee that all items will always be available. In the event that an item you ordered is unavailable, we will notify you and offer an alternative or a full refund for that item.

5.2 Pricing

All prices displayed on our Website are in United States Dollars (USD) and are subject to applicable federal, state, and local taxes. Prices may change at any time without prior notice. The price you pay is the price displayed at the time you complete your order, subject to verification.

We reserve the right to correct pricing errors on our Website. If an order is placed at an incorrect price due to a technical error, we will contact you before processing the order and give you the option to confirm the order at the correct price or cancel it.

5.3 Payment

We accept various forms of payment as indicated on our Website. By providing payment information, you represent and warrant that:

• You are authorized to use the payment method provided.
• The payment information you provide is accurate and complete.
• You authorize us to charge the applicable amounts to your selected payment method.

All payment transactions are processed through secure third-party payment processors. We do not store your full credit card information on our servers. Payment processors are governed by their own terms of service and privacy policies.

5.4 Refunds and Cancellations

Due to the perishable nature of food products, all sales are generally final. However, if you are dissatisfied with your order due to a verified error on our part (wrong items, missing items, food safety concerns), please contact us promptly at [email protected]. We will evaluate each complaint on a case-by-case basis and may offer a replacement, credit, or refund at our discretion.

Orders may be cancelled within a limited window after placement, as specified during the ordering process. Once an order has been prepared or dispatched for delivery, cancellation may not be possible.

5.5 Delivery

Delivery availability, areas, timeframes, and fees are as indicated on our Website at the time of ordering. Delivery times are estimates only and are not guaranteed. We are not liable for delays caused by circumstances beyond our reasonable control, including but not limited to traffic, weather conditions, or third-party delivery partner issues.

6. Intellectual Property Rights

All content on the Website, including but not limited to text, graphics, logos, images, photographs, audio clips, video clips, data compilations, software, and all other materials (collectively, "Content"), is the property of Pizza Inn or its content suppliers and is protected by United States copyright, trademark, and other intellectual property laws.

The Pizza Inn name, logo, and all related marks, names, and slogans are trademarks of Pizza Inn. You may not use, reproduce, or display these marks without our prior written consent.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Website and its Content for your personal, non-commercial use only. This license does not include:

• Any resale or commercial use of the Website or its Content.
• Any collection and use of product listings, descriptions, or prices.
• Any derivative use of the Website or its Content.
• Any downloading or copying of account information for the benefit of another merchant.
• Any use of data mining, robots, or similar data gathering tools.

Any unauthorized use of the Content terminates the permission or license granted by us. You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Website without express written permission from us.

If you believe that any content on our Website infringes upon your intellectual property rights, please contact us at [email protected] with a detailed description of the alleged infringement.

7. Food Allergen and Nutritional Information Disclaimer

We make reasonable efforts to provide accurate allergen and nutritional information for our food products. However, our food is prepared in kitchen environments where common allergens, including but not limited to wheat, dairy, eggs, peanuts, tree nuts, soy, fish, and shellfish, may be present. We cannot guarantee that cross-contamination will not occur.

If you have a food allergy or dietary restriction, it is your responsibility to inform us before placing your order. We strongly recommend that individuals with severe food allergies consult with their healthcare provider before consuming our products. Pizza Inn shall not be liable for any adverse reactions caused by undisclosed allergies or sensitivities.

8. Disclaimers and "As-Is" Basis

THE WEBSITE AND ALL CONTENT, PRODUCTS, AND SERVICES OFFERED THROUGH IT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW.

PIZZA INN EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
• WARRANTIES OF TITLE OR NON-INFRINGEMENT.
• WARRANTIES THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
• WARRANTIES REGARDING THE ACCURACY, RELIABILITY, TIMELINESS, OR COMPLETENESS OF ANY CONTENT ON THE WEBSITE.

We do not warrant that the Website will be available at all times or that any errors will be corrected. We may update, modify, or take down the Website at any time without notice.

References to third-party products, services, or websites are provided for informational purposes only and do not constitute an endorsement or recommendation by Pizza Inn. We have no control over third-party content and accept no responsibility for it.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, INCLUDING THE FEDERAL TRADE COMMISSION ACT AND OTHER APPLICABLE FEDERAL AND STATE CONSUMER PROTECTION LAWS, PIZZA INN, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, AND LICENSORS SHALL NOT BE LIABLE FOR:

• ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.
• ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS INTERRUPTION.
• ANY DAMAGES ARISING FROM YOUR USE OF, OR INABILITY TO USE, THE WEBSITE OR OUR SERVICES.
• ANY UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA OR TRANSMISSIONS.
• ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON OR THROUGH OUR SERVICES.

IN NO EVENT SHALL PIZZA INN'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATING TO THESE TERMS OR YOUR USE OF OUR SERVICES EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT PAID BY YOU TO PIZZA INN IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100.00 USD).

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES OR LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES. IN SUCH JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW. NOTHING IN THESE TERMS SHALL LIMIT OUR LIABILITY FOR FRAUD, FRAUDULENT MISREPRESENTATION, DEATH, OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE, OR ANY OTHER LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED BY LAW.

10. Indemnification

You agree to defend, indemnify, and hold harmless Pizza Inn, its affiliates, officers, directors, employees, agents, contractors, licensors, service providers, and successors from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms of Service.
• Your use of the Website or services in a manner not authorized by these Terms.
• Your violation of any applicable federal, state, or local law or regulation.
• Your violation of any rights of a third party, including intellectual property rights, privacy rights, or rights of publicity.
• Any content you submit, post, or transmit through our Website.
• Any false or inaccurate information provided by you.
• Your negligence or willful misconduct.

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter subject to indemnification by you. You agree to cooperate fully with us in asserting any available defenses.

11. Privacy Policy

Your use of our Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Our Privacy Policy describes how we collect, use, store, and protect your personal information in accordance with applicable United States federal and state privacy laws, including the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) where applicable, and the Federal Trade Commission Act's requirements regarding unfair or deceptive practices.

By using our Website and services, you consent to the collection and use of your information as described in our Privacy Policy. Please review our Privacy Policy at innpizza-eat.click.

12. Third-Party Links and Services

Our Website may contain links to third-party websites, services, or applications that are not owned or controlled by Pizza Inn. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We strongly advise you to review the terms of service and privacy policy of any third-party website you visit.

We may use third-party service providers, including delivery platforms, payment processors, and analytics providers. These third parties operate under their own terms and policies, and Pizza Inn is not responsible for their actions or omissions.

13. Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of the United States of America and the laws of the state in which Pizza Inn operates, without regard to its conflict of law provisions. You agree that any legal action or proceeding arising out of or related to these Terms or your use of our Website shall be brought exclusively in the federal or state courts of competent jurisdiction in the United States.

By using our Website, you consent to the personal jurisdiction and venue of such courts and waive any objection to the laying of venue in such courts. These Terms are subject to applicable federal laws, including but not limited to:

• The Federal Trade Commission Act (15 U.S.C. § 41 et seq.) regarding consumer protection and unfair or deceptive trade practices.
• The Electronic Communications Privacy Act (18 U.S.C. § 2510 et seq.).
• The Computer Fraud and Abuse Act (18 U.S.C. § 1030).
• The CAN-SPAM Act (15 U.S.C. § 7701 et seq.) for electronic commercial communications.
• Any applicable state consumer protection laws in the state where our business is located and operates.

14. Dispute Resolution

14.1 Informal Resolution

Before initiating any formal legal proceeding, you agree to first attempt to resolve any dispute, claim, or controversy arising out of or relating to these Terms or our services ("Dispute") informally by contacting us at [email protected]. We will make good-faith efforts to resolve the Dispute within thirty (30) calendar days of receiving your complaint. If the Dispute is not resolved within that timeframe, either party may pursue the remedies described below.

14.2 Binding Arbitration

EXCEPT FOR DISPUTES THAT QUALIFY FOR SMALL CLAIMS COURT, ALL DISPUTES ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF OUR SERVICES SHALL BE RESOLVED THROUGH BINDING ARBITRATION IN ACCORDANCE WITH THE RULES OF THE AMERICAN ARBITRATION ASSOCIATION (AAA) CONSUMER ARBITRATION RULES, RATHER THAN IN COURT.

The arbitration shall be conducted by a single neutral arbitrator. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. You agree that any arbitration shall be conducted on an individual basis and not as a class action, class arbitration, or representative action.

14.3 Class Action Waiver

YOU AND PIZZA INN EACH WAIVE THE RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION. All claims must be brought in your individual capacity and not as a plaintiff or class member in any purported class or representative proceeding.

14.4 Exceptions

Notwithstanding the above, either party may seek emergency injunctive or other equitable relief from a court of competent jurisdiction to prevent actual or threatened infringement of intellectual property rights or to protect confidential information. Either party may also bring a claim in small claims court for disputes within that court's jurisdiction.

15. Term and Termination

15.1 Term

These Terms become effective when you first access or use our Website or services and shall remain in full force and effect until terminated in accordance with the provisions herein.

15.2 Termination by You

You may terminate your relationship with us at any time by discontinuing use of our Website and services and, if applicable, by closing your account by contacting us at [email protected].

15.3 Termination by Pizza Inn

We reserve the right to suspend or terminate your access to our Website and services, with or without notice, for any reason, including but not limited to:

• Violation of these Terms of Service.
• Providing false or misleading information.
• Engaging in fraudulent or illegal activities.
• Conduct that is harmful to our business, reputation, or other users.
• Non-payment for services rendered.
• Our business decision to discontinue services.

15.4 Effect of Termination

Upon termination, your right to access and use our Website and services will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including without limitation, intellectual property provisions, disclaimers, limitations of liability, indemnification, and dispute resolution provisions.

16. Changes to Terms

We reserve the right to revise, amend, or update these Terms of Service at any time in our sole discretion. When we make changes, we will update the "Last Updated" date at the top of this page and post the revised Terms on our Website. In some cases, we may provide you with additional notice of changes, such as by sending an email to the address associated with your account or by displaying a prominent notice on our Website.

It is your responsibility to review these Terms periodically for any changes. Your continued access to or use of our Website and services after the revised Terms have been posted constitutes your acceptance of those changes. If you do not agree with the revised Terms, you must stop using our Website and services immediately.

Material changes to these Terms will be communicated with at least fifteen (15) days' notice before they take effect, where reasonably practicable. Non-material changes, including minor corrections or clarifications, take effect immediately upon posting.

17. Severability

If any provision of these Terms of Service is found by a court of competent jurisdiction or an arbitrator to be invalid, illegal, unenforceable, or in conflict with any applicable law, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining provisions of these Terms shall continue in full force and effect and shall not be affected, impaired, or invalidated.

The invalid or unenforceable provision shall be modified to reflect the parties' original intention as closely as possible in accordance with applicable law. The failure of Pizza Inn to enforce any right or provision under these Terms shall not constitute a waiver of such right or provision.

18. Waiver

No waiver of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or any other term. Any failure by Pizza Inn to assert a right or provision under these Terms shall not constitute a waiver of that right or provision. A waiver is only effective if made in writing and signed by an authorized representative of Pizza Inn.

19. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices or agreements published by us on the Website, constitute the entire agreement between you and Pizza Inn with respect to your use of the Website and our services. These Terms supersede all prior and contemporaneous agreements, representations, warranties, and understandings with respect to the Website and the subject matter of these Terms.

20. Force Majeure

Pizza Inn shall not be held liable for any failure or delay in the performance of our obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, government restrictions, power outages, internet disruptions, supplier failures, civil unrest, war, or any other force majeure event. In such cases, our obligations will be suspended for the duration of the force majeure event, and we will resume performance as soon as reasonably practicable.

21. Electronic Communications

By using our Website and services, you consent to receive electronic communications from Pizza Inn, including order confirmations, receipts, promotional emails, and notices regarding changes to these Terms or our Privacy Policy. You agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing.

For marketing and promotional communications, you have the right to opt out at any time by following the unsubscribe instructions included in each email or by contacting us at [email protected]. Please note that opting out of marketing communications will not affect transactional communications related to your orders or account.

22. Accessibility

Pizza Inn is committed to making our Website accessible to individuals with disabilities. We strive to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA and other applicable accessibility standards. If you experience any difficulty accessing our Website or services, please contact us at [email protected] and we will make reasonable efforts to accommodate your needs.

23. Contact Information

If you have any questions, concerns, or feedback regarding these Terms of Service, or if you wish to report a violation or make a complaint, please contact us using the information below:

We will make every reasonable effort to respond to your inquiry within five (5) business days. For urgent matters regarding food safety or health concerns, please contact your local health authority in addition to contacting us.